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Updated January 25, 2008
Personal information refers to information about you that is personally identifiable such as your name, address, e-mail address, phone number or credit card information, and that is not otherwise publicly available.
livehigh collects personal information when you register with livehigh.com, when you purchase or use livehigh products or services, when you visit livehigh pages, when you enter contests or promotions through livehigh.com, or when you otherwise interact with the Site. livehigh uses the information collected for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
Aggregate and anonymous data is information that does not identify you specifically; this includes data collected automatically through the operation of the Site.
We may also collect information from your computer and browser such as your IP address, password information from you when you log in, or computer and connection information such as browser type or version. During some visits, we may measure and collect session information including page response times, download errors, time spent on certain pages, page interaction information, and methods used to browse away from the page.
We do not link any means used to track Site usage to any personal data, so although your session will be logged, you will remain anonymous to us and the Site.
When you register with livehigh.com, subscribe to our updates, mailing lists, newsletters or any other information offered by the Site, the personal information you provide is used only to send the information you requested, or to provide you with access to our user forums.
You can use the Site without providing any personal data; however you may not be able to use certain services or features of livehigh.com if you decline to provide personal data.
Should you ever wish to unsubscribe to any service(s) or stop receiving communications from livehigh.com, you may discontinue your subscriptions by selecting the 'unsubscribe' link provided at the bottom of any message you have received, by changing the settings and preferences in your mylivehigh profile, or by contacting us at firstname.lastname@example.org. If you ask that we stop using your personal data, we will honor that request. However we may retain records of your personal data as needed in order to comply with applicable federal, provincial or municipal law.
livehigh is committed to keeping your personal data safe and we take every reasonable precaution to ensure that your information is secure on our system.
Access to your personal information is restricted to officers and employees at livehigh.com. Only authorized livehigh.com officers and employees will manage secure databases and servers where these details are stored. Our officers and employees are legally bound to maintain the confidentiality of this information, and may not use this data for any purpose other than to complete the services required of their employment.
While we make every effort to ensure that your information is secure, unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you transmit such information at your own risk.
livehigh.com may contain links to other websites. livehigh does not control the content of such websites or whether such websites collect or process your personal data. As such, we assume no responsibility or liability for any kind of material available at such websites. To determine how such websites will process your personal data, you must review their respective privacy policies.
Your personal data is used only for internal purposes and is never sold or otherwise shared with anyone outside of livehigh.com, with the exception of law enforcement requests where applicable.
We control and operate this Site from Toronto, Ontario, Canada. This Site is not intended to subject us to the laws or jurisdiction of any province, state, country or territory other than that of the Province of Ontario, and applicable federal Canadian law. Please note that we do not represent or warrant that the Site is appropriate for use in any particular jurisdiction. Those who choose to access the Site do so through their own initiative and are responsible for complying with all local laws, rules and regulations.