In their own words (from www.fernbrookhomes.com):

At Fernbrook Homes we believe that taking care of our customers is our first and most important priority. From the moment you walk into one of our sales centres, to long after you've moved into your new home, we take care of you. We take care to ensure our home designs are as cutting edge as possible, customizing plans when necessary to better suit a family's individual needs and desires. We take care to ensure we build your home with the highest quality materials and workmanship techniques to last a lifetime. And most importantly, we take care to ensure you're completely satisfied with your new home purchase. Over the last three decades, we've taken good care of thousands of homeowners in dozens of our signature communities. Come visit one of our fine communities today and see how we can take care of you.