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February 7, 2012
by: Dan Hopkins
UNDERSTANDING THE LANGUAGE OF MOVING
Dolly, LD, corrugated, internal move – hearing the terms used to describe your move may give you panicked flashbacks of high school second language classes.
Professional moving can be very technical business. There are industry-specific terms to describe moving processes and products that most people have never heard before. No need to worry.
Consider the following list your “intro to the Moving Language” course; you’ll be saying pass the stretch-wrap before you know it!
Some helpful terms:
• Appliance dolly: A special dolly with straps to help load and unload large items like appliances and oversized furniture.
• Larger Screen TV dolly: A special hard cased enclosed box with wheels that can safely accommodate any large screen Television to allow it to be moved safely. If you have a large screen TV be sure your mover has this specialized equipment to make sure it does not get damaged during your move.
• Binding estimate: A flat price based upon a given inventory meaning no matter how long the job takes, the flat price is always paid. This is typically restricted to situations when an on-site estimate is performed.
• Bill of lading: A contract between the mover and the customer that also acts as a receipt. Make sure you understand everything on the bill before you sign it.
• Fuel Surcharge: When gasoline prices are in a period of flux, some movers will charge the customer an added fee in addition to the cost of the move to compensate for the higher cost of fuel. When getting a quote be sure to ask your mover, “Will this be the final cost, or are there additional fees?”
• Corrugated: Describes a type of cardboard used to make boxes for moving and storage. Corrugated boxes have multiple layers of cardboard called “fluting” that give strength and durability to the box’s structure.
• Dish cells: Cardboard inserts that provide individual cubicles for your dishware within a cardboard box. Dish cells give extra support to breakable dishes and prevent the box from caving or allowing direct contact between pieces.
• Internal move: A move in which the items stay in the same building. Internal moves are useful for preparing your home or office for painting, carpet cleaning, furniture rearrangement and holiday decorating.
• LD: Short for Long Distance move. Many provinces regulate the moving industry based on the distance the items are moving within the province. Although the move is still considered intraprovince, different rates may apply if the move is considered “Long Distance.”
• Local move: A move in which all stages of moving take place near the moving company’s origin.
• Non-binding estimate: When an in-home estimate cannot be conducted, the customers give a description of items to be moved. The mover then gives the customer his best guess of what the move will cost based on his previous experience with similar jobs. These estimates are typically requested by the customer last minute, agreed to over the phone and are subject to change.
• Stretch-wrap: A thin plastic packing and moving material used to secure moving blankets covering your items during the moving process. Stretch-wrap is used to protect your furniture from precipitation, sweat and tearing.
• Shrink-wrap: A thicker plastic which requires heat to adhere to furniture. Typical items do not require packaging this thick for moving.
Like learning any new language, it’s important to ask questions. If there is a term you do not understand, ask the representative from your moving company to clarify. Confusion between some moving terms is not only frustrating, it can be costly.
Other Articles by Dan Hopkins:
ABOUT TWO MEN AND A TRUCK® – CANADA
In 2005, TMT International awarded its first master franchise in Canada to TMT Franchising Corp - a division of the Heron Capital Corporation. The Canadian TMT Master Franchise company currently has a customer referral rate of 94 per cent with fourteen Ontario locations servicing London, Hamilton, Halton, Mississauga North, Mississauga South, Brampton, Etobicoke, Toronto Mid-Town, Toronto East, Oshawa, Barrie, Newmarket / Aurora, Kingston and Ottawa. Visit www.twomen.ca.
Dan Hopkins is Chief Operating Officer, TWO MEN AND A TRUCK® - CANADA
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